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Family Lives

Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals. We believe that happy children come from happy families and currently support families to improve the outcomes for over 1 million children each year.

We recognise that the best way to support families is to provide  professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our 24 hour helpline, extensive advice on our website, our email and live chat services, befriending services, and parenting/relationship support groups. Nearly all of our services are accessible at no charge to parents and you can contact us 365 days a year.

People contact us about all aspects of family life including child development, issues with schools and parenting/relationship support. We also respond when life becomes complicated and provide support around family breakdown, aggression in the home, bullying, risky teenage behaviour and mental health concerns of both parents and their children. It is good to talk and we can help you find solutions and recommend further support within our own wider services and/or from our many partner organisations.

Address:
c/o Carers Information Service, 24 George Street, Croydon, Surrey, CR0 1PB
Area serviced:
Croydon, Hatfield
Contact name:
Katie Dare
Telephone:
0208 663 5653, 0808 800 2222 (helpline 24hr)
Opening times:
Helpline is open 24 hours a day, 7 days a week. Admin office Monday - Friday 0900 - 1700
Who is it for:
Children and Families, Young People
Disabled access:
Ground floor only
Sector:
Voluntary

Related Information

Related Factsheets

Service Definitions

Services providing advice and information relating to all aspects of mental health.
Befriending services offer supportive, reliable relationships through volunteer befrienders to people with mental health problems who would otherwise be socially isolated.
childcare: a service involving care for other people's children.
Advice in Parenting
Groups or organisations set up to support the specific needs of mental health service users, and their carers.
These organisations rely on volunteer support, and they offer opportunities for volunteers to make a vital contribution. Before contacting organisations it is a good idea to think about what you would like to do in terms of the acitivity and type of organisation you would like to work for - you might want to explore a dedicated volunteering websites such as www.volunteering.org.uk for ideas and insipiration. At the same time consider how much time you are able to give up. When it comes to finding current volunteering opportunities you can either get in touch with your nearest local volunteer bureau or centre, or contact organisations listed in this database directly.
Services only available to women.

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