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Carers Information Service

The Carers Information Service provides information, advice and support for carers living in, or caring for someone who lives in, the London Borough of Croydon. We run the Carers Support Centre, a drop-in advice and support centre for carers in Croydon town centre.

Am I a carer?
A carer provides unpaid, informal support to a family member, friend or neighbour who needs help due to illness, disability or old age. There are an estimated over 33,000 carers in the London Borough of Croydon alone.

How we help carers in Croydon
• Drop-in information, advice and support from an advice worker at the Carers Support Centre (Monday to Friday, 10am - 4pm)
• An information and advice service
• Free training and workshops
• Regular advice surgeries at the Carers Support Centre
• Casework support for carers with more complex situations
• Emergency Carers Cards to give carers peace of mind
• Wellbeing and social events including massage, singing, dance, book discussion and craft sessions
• Local discounts for carers who join the Carers Support Centre for free
• Publications for carers and professionals who support them, including the How To... A Guide for Carers in Croydon factsheet series
• Quarterly newsletter and regular ebulletin to help you stay up-to-date with the latest news and events 
• Special events for carers including the annual Carers' Information Day and Carers Week
• Offer Radar keys for disabled toilet access for £3 at the Carers Support Centre

Carers Information Service , 24 George Street, Croydon , Surrey, CR0 1PB
Umbrella org:
Whitgift Foundation
Area serviced:
Carers must live in Croydon or care for someone living in the borough.
020 8649 9339, option 1
020 8686 3472
Opening times:
Mon-Fri 10am - 4pm
Who is it for:
Carers and the professionals working with them.
Disabled access:
Ground floor only
How to apply:
Phone, Email, Drop-In

Related Information

Related Factsheets

Service Definitions

Services providing advice and information relating to all aspects of mental health.
Services which protect vulnerable people, enabling them to be as independent as possible and get the most out of their lives. This could be in a temporary crisis or in a longer lasting situation. Also support services for mental health carers.
A young carer is any person (under the age of 18) who provides regular ongoing support to an entitled person/s in an unfunded and unpaid capacity.

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