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Why Samaritans?
We're carefully trained to put aside any personal beliefs. We won't give you a label, a diagnosis or a prescription.And because you're talking to a stranger, you don't have to worry about our feelings.

We’re always here
We’re always open, round the clock, every single day of the year.

We're confidential
We want you to feel safe while talking to us, so you can tell us how you’re really feeling. That’s why we take your confidentiality very seriously.

We support everyone
Our name is an historical accident. When the Daily Mirror first found out about our service, they described us as “Good Samaritans”, and the name stuck.

You do not have to be religious in any way to volunteer or to get in touch – we talk to people of all faiths and of no faith.

Volunteers do not impose their own religious, political, philosophical beliefs on anyone who contacts us.

Croydon and Sutton Office, 2B Kidderminster Road, West Croydon , Surrey, CR9 2BQ
Area serviced:
020 8681 6666 (Croydon branch), 116 123 (free to call helpline)
Opening times:
24hr telephone line, 365 days a year / Office: 8:00am-9.00pm
Disabled access:
Wheelchair accessible and adapted toilet

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Service Definitions

When a person is feeling suicidal they can also feel very self-destructive. The meaning is as follows: Suicide (from Latin sui caedere, to kill oneself) is the act of intentionally ending one's own life; it is sometimes a noun for one who has committed, or attempted the act.
Services which provide access to counselling by telephone.

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