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What to do in a mental health crisis

If you feel unsafe and need immediate help

  • Go to your local A&E Department, where the psychiatric liaison team can help you
    (24 hours a day, 365 days of the year):
    Croydon University Hospital (formerly Mayday), 530 London Road, Croydon, CR7 7YE
    020 8401 3000

If you’re with a community mental health team (CMHT)

  • During the day, contact your community mental health team (CMHT) first, and ask for your care coordinator or duty worker.

If you need less urgent help

  • During opening hours, contact your GP
  • Out of Hours GP service (Patient Care 24): 020 8401 3637
  • Call the SLaM 24 hour information line: 0800 731 2864
  • Call NHS 111 – 24 hour confidential helpline giving health advice: 111

Crisis: in distress – who to call and where to go

  • Samaritans: Samaritans have heard many people’s stories and you can discuss anything with them in complete confidence. You don’t have to be suicidal to call for help. 24 hours a day, 365 days a year: 08457 909090
  • Mind information line: 0300 123 3393
  • SANEline: Confidential emotional support, practical help and information for people with mental health problems: 0845 767 8000
  • Patient Care 24: Croydon, Merton and Sutton Out of Hours GP service (formerly Croydoc): 020 8401 3637 6.30 pm-8.30 am weekdays | 24 hrs weekends and Bank Holidays
  • Edridge Road Community Health Centre (previously the Walk-in Centre). You don’t have to be registered at the Centre to see a doctor: 020 3040 0800. Impact House, 2 Edridge Road, Croydon, CR9 1PJ. 8 am-8 pm, 7 days a week, 365 days a year.
  • Out of Hours Social Services: 020 8726 6000
  • SLaM: 020 3228 6000 | slam.nhs.uk
  • Croydon Pharmacy: 020 8668 5544. Mon-Sat: 7 am- 10 pm | Sun: 9 am – 8 pm. To find other local pharmacies visit NHS Choices and search Services Near You: http://www.nhs.uk/Pages/HomePage.aspx
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Related Information

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Service Definitions

Services providing advice and information relating to all aspects of mental health.
The mental reaction (anguish, grief, fright) to another person's actions. It may only be recoverable as damages when it is accompanied by physical manifestations (nausea, vomiting, dizziness).

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