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Talk to Frank

Whether you're a parent, carer or friend who's worried about someone you care for, FRANK offers useful information to help you help them -- like ways to get them talking. If you're deaf you can Textphone FRANK on 0800 917 8765. As anyone with a drug problem will tell you, it is the support of someone close that's got them through the bad times. It's well worth the effort on both sides -- just being there for someone in need can make a real difference. And remember, if you feel out of your depth or you'd like a helping hand, FRANK's only a call or email away.
Area serviced:
0300 123 6600 / Text 82111
Opening times:
24hr telephone line, 365 days a year / Live Chat: 2pm-6pm daily

Related Information

Related Factsheets

Service Definitions

Services providing advice and information relating to all aspects of mental health.
Services associated to counselling in all its various forms, including one-to-one and group therapy.
Services to support those suffering from problems relating to drugs and/or alcohol.
Services which are offered free of charge.
A needle-exchange programme is a controversial social policy, based on the philosophy of harm reduction, whereby people can obtain hypodermic needles and syringes without a prescription for little or no cost. They may require the exchange of a dirty (used) needle for the clean needle, and education on drug abuse and blood-borne diseases may be provided.
These are psychological treatments in which improvement in a person's symptoms or wellbeing is achieved by talking with a therapist or counsellor rather than, or as well as, taking medication.

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