We investigate complaints in NHS hospitals or community health services, about care/ treatment or about your family doctor, dental pharmacy or optical services. Normally only if a full investigation through the NHS complaints system has been carried out.
The Palimentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP
Customer Service Officer
0345 015 4033 (Helpline) 0300 061 4298 (Textphone)
Mon-Thu 8.30am-5pm, Fri 8.30am-12pm