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StepChange Debt Charity

We work with clients to resolve the debt problems they face. We make no judgement on the causes of debt problems and work with clients in a sympathetic and supportive manner.

We undertake a comprehensive examination of the client's financial position, discuss possible solutions and recommend a course of action.

Where clients can afford to repay their debt in a reasonable period of time, we recommend a repayment solution. If it's not possible to repay in a reasonable period of time, we will recommend an insolvency option. Where we support clients with the administration of a long term plan we review the situation at least annually.

We never charge for the advice we provide.

We communicate with clients in a clear, honest, accurate, regular and timely manner.

Wade House, Merrion Centre, Leeds, LS2 8NG
Area serviced:
0800 138 1111 (Helpline)
Opening times:
Helpline: Monday to Friday 8am-8pm, Saturday 8am-4pm
How to apply:
Call the helpline or use the website.

Related Information

Service Definitions

Charitable organisations representing a specific cause countrywide.
Services offering advice to help solve or manage personal debt problems.

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